FAQ
The Geolocate.mobi teams have thought of you by creating this FAQ to answer all the questions you may have! Of course, our teams remain available if you still have questions after reading this FAQ!
How long do I have to wait to receive the position of the phone?
Once the person has clicked on the link in the SMS sent to them, their phone will be located almost instantly. Once we receive the information related to the location of the phone, we will transfer it directly to you by SMS or email, depending on your choice.
Is there any restriction of mobile operators or brands of mobile phones?
We have developed a mobile geolocation technology that allows us to locate any phone regardless of the brand and mobile network used.
What are the steps to follow to locate a mobile phone?
To locate a phone, you just have to:
-
Enter the phone number you wish to geolocate
-
Give us your email address or phone number to receive the position
-
Log in to your personal space to follow the phone in real time
How do I cancel my subscription?
Your Geolocate.mobi subscription contains no commitment, i.e. it is possible to cancel it at any time and completely free of charge. Simply go to our cancellation page and enter the e-mail address with which you subscribed to our offer.
Can the owner of the mobile phone you have located find out who requested geolocation?
It is impossible for the owner of the located mobile phone to know who asked to locate this mobile phone. The anonymity of our customers is one of our main concerns.
Is it legal to request a mobile phone location?
It is completely legal to request a mobile phone location; our teams have verified that our service complies with the law.
How can I contact the Geolocate.mobi teams?
If you do not find the answer you are looking for in our FAQ, you can contact the Geolocate.mobi teams at any time:
-
By phone at +44 208 0684 681
-
By mail to [email protected]
-
Via the form on our contact page
-svg.svg)
